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Merry Mary Monday: 2.6.2012






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How to Complain

After yesterday's post, I though I should provide something a little more helpful to my readers. Here are some tips I've developed from answering customer service calls and emails from time to time. You may have some other extremely helpful tips, feel free to leave them in the comments so we can all benefit!
Be Specific. This is definitely my number one tip. If you aren't specific it means that the person on the other end doesn't know details that can be used to rectify the situation. Also, the more details you provide the more credibility you lend to the situation. If it is a reoccurring incident call each time it happens. From a customer service standpoint, we would rather rectify the situation now than find about it in two days when it has happened two more times.Don't Rant, Yell, or Scream. Tell someone you would like to complain and then do it with a cool head. This may mean that you need to write an email complaint versus getting on the phone. Keep in mind th…

Falling For You by Becky Wade

I don't think I have read a Becky Wade book that I haven't liked. Her newest release, Falling For You, followed that trend.

In this sequel to True To You which I reviewed last year, Willow Bradford must face her past when her ex-boyfriend shows back up in her life. Corbin Stewart is cajoled to recruit Willow as an investigator into a family mystery by his almost-niece, Charlotte. The three of them team up to figure out what happened in Charlotte's family.

Willow and Corbin are a study in opposites. Willow is a rule-following people-pleaser. Corbin is used to charming his way into getting what he wants with no care for the rules. The sparks between the two are hot, but their past still haunts them.

I loved this book. The characters were charming and endearing. I love that this series continues from book to book, though each can be read alone. It was fun to read as the characters grew and changed in their relationships to God, others and themselves. 

I definitely recommend this …

First Impressions by Debra White Smith

I am a total sucker for anything related to "Pride and Prejudice". I love it all. Funny story, I fell in love with the movie, not the book. I love the book in its own right, but I wouldn't have read it, if not for the movie. I can still remember sitting in the theater feeling so blown away by the story on the screen. I wanted more. The book filled in the holes, left by the movie and I love the whole story.

I recently read "First Impressions" by Debra White Smith and I was smitten. The book is a twist on the classic "Pride and Prejudice" plot, but it worked well. The characters personalities were slightly different from the characters that Austen wrote and of course, the modern day circumstances were too.

I didn't have any trouble following the story and though I knew the likely ending, I didn't want to stop reading. (That to me is a sign of a really great writer!) I highly recommend this book, if you love the classic, love the movie or have no c…