After yesterday's post, I though I should provide something a little more helpful to my readers. Here are some tips I've developed from answering customer service calls and emails from time to time. You may have some other extremely helpful tips, feel free to leave them in the comments so we can all benefit! Be Specific. This is definitely my number one tip. If you aren't specific it means that the person on the other end doesn't know details that can be used to rectify the situation. Also, the more details you provide the more credibility you lend to the situation. If it is a reoccurring incident call each time it happens. From a customer service standpoint, we would rather rectify the situation now than find about it in two days when it has happened two more times.Don't Rant, Yell, or Scream. Tell someone you would like to complain and then do it with a cool head. This may mean that you need to write an email complaint versus getting on the phone. Keep in mind th…
"The Wedding Dress" by Rachel Hauck was a fun, fantastical read. When bridal store owner, Charlotte buys a vintage trunk at an auction she doesn't know that the contents will change everything in her life from her relationship with her fiancé, her best friendship, even everything she knows about her family. How she reacts will change the future, but none of that can alter the past.
I think what I like most about Hauck's writing (I've read a few of her other books, that I haven't reviewed) is that they have an element of magical realism which makes them somehow more believable. "The Wedding Dress" does not fail in this area and, in fact, make the book work in many ways.
Overall this book was a fun read. It didn't keep me on the edge of my seat, but there was enough tension to keep me reading. This is Christian fiction so there are elements of faith and inspiration which, of course, don't bother me, but might bother some readers. The characters…
I'm a big fan of Katherine Reay's work. Her stories are entertaining and deep. I took this a book to read on the beach, but I couldn't put it down and spent time reading instead of beaching. Lizzy and Jane are sisters. Estranged by the past and living on different coasts when Jane is diagnosed with cancer. Lizzy returns home for a visit and they struggle to reconnect in ways that will help heal.
You can trust Reay to take you on an emotional journey with her books and Lizzy and Jane did not disappoint. The characters are real with their own passions, struggles and flaws. Their family is fractured, but the hope they have for rebuilding is alive.
I loved this book and I think you will too. My only complaint was that it eventually ended.